Orbit Storefront
Orbit Storefront is the platform's multi-tenant e-commerce engine. It powers online stores, product catalogs, booking schedules, packages, checkout, order management, and customer-facing pages — all built on a page-builder architecture with dynamic templates.
Key capabilities
| Capability | Description |
|---|---|
| Customer pages | Build dynamic storefront pages with a visual page builder |
| Page editor | Full visual editor with drag-and-drop components and live preview |
| Page blocks | Reusable content blocks shared across pages and surfaces |
| Store settings | Configure store behavior, checkout rules, currencies, and shipping |
| Schedules | Create bookable time slots for services and appointments |
| Packages | Bundle products/services into purchasable packages |
| Orders | Full order lifecycle management with status tracking |
| Order operations | Operations board and job-order printing |
| Preorder requests | Manage customer preorder submissions |
| Credit notes | Issue and manage credit notes and refunds |
| E-commerce health check | Automated store health diagnostics |
| Support tickets | Project-scoped customer support inbox |
| Testimonials | Customer testimonial collection and display |
| Gallery | Product and marketing image gallery management |
| E-commerce analytics | Revenue, order, and conversion analytics |
| Checkout | Multi-step checkout with payment integration (COD, Razorpay, Stripe) |
| Customer accounts | Customer order history, addresses, and wishlist |
Navigation
Admin pages (Dashboard)
| Page | Route | Permission |
|---|---|---|
| Customer Pages | /org/ecom/customerpages | org.ecom.pages.view |
| Page Editor | /org/ecom/customerpages/:pageId/edit | org.ecom.pages.edit |
| Store Settings | /org/ecom/storesettings | org.ecom.storesettings.view |
| Schedules | /org/ecom/schedule | org.ecom.schedule.view |
| Schedule Editor | /org/ecom/schedule/:scheduleId | org.ecom.schedule.edit |
| Packages | /org/ecom/packages | org.ecom.product.package.view |
| Package Editor | /org/ecom/packages/:packageId/edit | org.ecom.product.package.edit |
| Orders | /org/ecom/orders | org.ecom.orders.view |
| Preorder Requests | /org/ecom/preorder-requests | org.ecom.preorderrequest.view |
| Credit Notes | /org/ecom/credit-notes | org.ecom.creditnotes.view |
| Health Check | /org/ecom/health-check | org.ecom.healthcheck.view |
| Support Tickets | /org/ecom/support/tickets | org.ecom.support.tickets.manage |
| Testimonials | /org/ecom/testimonials | org.ecom.testimonials.view |
| Gallery | /org/ecom/gallery | org.ecom.gallery.view |
| E-commerce Analytics | /org/analytics/ecom | org.analytics.ecom.view |
Public storefront routes
| Route | Purpose |
|---|---|
/:projectSlug | Project storefront homepage |
/:projectSlug/:pageSlug | Dynamic project page |
/:projectSlug/category/:categorySlug | Product category page |
/:projectSlug/store/:storeSlug | Store page |
/:projectSlug/package/:packageSlug | Package detail page |
/:projectSlug/schedule/:scheduleSlug | Booking schedule page |
/:projectSlug/quick-view/:productSlug | Product quick view |
/:projectSlug/poll/:pollId | Shareable poll page |
Customer account routes
| Route | Purpose |
|---|---|
/account/checkout | Multi-step checkout |
/account/orders | Customer order list |
/account/orders/:id | Order detail |
/account/addresses | Customer address book |
/account/preorder-requests | Customer preorder requests |
/account/support | Customer support tickets |
/order-success/:id | Post-purchase success page |
User workflows
Order lifecycle
Page building flow
Custom domains
Storefront pages can be served from custom domains. The platform supports:
- Subdomain serving —
<org>.optimaorbit.com/<project> - Custom storefront domains — point your own domain to your store
- Root-served routes — on custom domains, template links resolve without a project prefix
Experience Manager
The Experience Manager (/org/experience) provides a unified hub for
managing all customer-facing surfaces — storefront pages, marketing pages,
Resolve helpdesk pages, and brand identity — from a single dashboard.