Orbit AI Flow
Orbit AI Flow is the platform's AI automation and workflow module. It provides a library of AI utilities, a visual workflow builder, an AI Studio for executing multi-agent workflows, and embedded AI capabilities that power features across every other module.
Key capabilities
| Capability | Description |
|---|---|
| AI Studio Library | Browse and launch AI-powered automation templates |
| Execution Wizard | Step-by-step wizard for configuring and running AI workflows |
| Live Console | Real-time monitoring of running AI workflows with logs and outputs |
| AI Utilities | Organization-level configuration of AI-powered features and credit management |
| AI Models | Platform registry of available AI models (GPT, Claude, Gemini, etc.) |
| AI Providers | Configure AI provider connections and API keys |
| System workflows | Visual workflow builder for automating system processes |
| Utility functions | Reusable system utility functions for workflow steps |
| AI governance | Monitor and control AI usage across the organization |
Navigation
Organization routes
| Page | Route | Permission |
|---|---|---|
| AI Studio Library | /org/ai-studio | org.aistudio.view |
| Execution Wizard | /org/ai-studio/run/:id | org.aistudio.execute |
| Live Console | /org/ai-studio/monitor/:id | org.aistudio.view |
| AI Utilities (Settings) | /org/settings?tab=ai_utilities | org.config.aiutility.view |
| AI Governance (Resolve) | /org/resolve/ai-governance | org.servicedesk.ai.governance |
Administration routes
| Page | Route | Permission |
|---|---|---|
| AI Models | /admin/ai-models | sys.aimodels.view |
| AI Providers | /admin/ai-providers | sys.aimodle.provider.view |
| AI Utilities | /admin/ai-utilities | sys.aiutility.view |
| AI Utility Usage | /admin/ai-utilities/:utilityCode/usage | sys.aiutility.view |
| Workflows (WTB) | /admin/wtb | sys.wtb.view |
| Create Workflow | /admin/wtb/create | sys.wtb.create |
| Edit Workflow | /admin/wtb/:id/edit | sys.wtb.edit |
| Deleted Workflows | /admin/wtb/deleted | sys.wtb.view |
| Utility Functions | /admin/suf | sys.utl.view |
User workflows
Running an AI workflow
Building a system workflow
AI across the platform
Orbit AI Flow powers AI features embedded in other modules:
| Module | AI Feature |
|---|---|
| Orbit Pulse | Blog content generation, idea generation, lead scoring |
| Orbit Resolve | Ticket auto-classification, AI governance |
| Orbit Papers | Document AI processing, smart field extraction |
| Orbit Vox | Voice agent intelligence, natural language understanding |
| Orbit Storefront | Product description generation |
| Dashboard | Intelligence Bar (natural-language search and commands) |
Credit management
AI features consume credits. When credits run low, the platform shows a Credit Top-Up Modal automatically. Credit usage can be configured per organization in Organization Settings → AI Utilities.
warning
When an AI endpoint returns a 402 INSUFFICIENT_CREDITS response, the credit top-up modal appears automatically. Ensure your organization has sufficient credits before running large AI workflows.