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Project Overrides & Surface Management

Navigation Path: Sidebar → Experience ManagerProject
Active Project Context: Selected using the inline Project Selector dropdown.

The Project section allows you to manage surface navigation, custom brand logos, header/footer chrome, and customer pages for specific sub-projects or sub-brands in your workspace.


1. Project Selector Context Engine

At the top of the Project section, the Project Selector allows you to choose which active project you are configuring:

UI Controls

Control LabelTypeSelectable OptionsPurpose & Live Effect
Select ProjectCompact Dropdown SwitcherList of all active projects in your organizationSwitches the active project context across all project surface editors below.

2. Managing Project Audience Surfaces

Each project features four dedicated surface sections:

🛒 1. Storefront Surface (Shop Customers)

  • Brand Overrides (tab=project:storefront:brand): Upload a project-specific storefront logo or set custom primary/secondary colors for this project's shop.
  • Menu & Header/Footer (tab=project:storefront:menu): Build a custom shopping menu for this project (e.g. "Men / Women / Sale / New Arrivals"). Toggle the search bar, cart icon, and promo banner.
  • Pages (tab=project:storefront:pages): Manage storefront pages (STORE_001 Home, Category pages, Product landing pages).
  • Store Settings Link-Out (tab=project:storefront:settings): Direct link-out to full store settings (Settings ➔ Store Settings).

📰 2. Marketing Surface (Blog & Landing Visitors)

  • Brand Overrides (tab=project:marketing:brand): Editorial sub-brand logo and color overrides.
  • Menu & Header/Footer (tab=project:marketing:menu): Author blog navigation menus ("Articles / Case Studies / Whitepapers / Subscribe"), newsletter footer boxes, and campaign banners.
  • Pages (tab=project:marketing:pages): Create and edit marketing pages (PULSE_HOME_001, blog post layouts, campaign landing pages).

🛟 3. Resolve Surface (Support Customers)

  • Brand Overrides (tab=project:servicedesk:brand): Custom help center logo and support accent colors.
  • Menu & Header/Footer (tab=project:servicedesk:menu): Author support navigation ("Help Home / Search FAQs / Submit Ticket / My Tickets"), live chat floating widget, and helpdesk hours footer.
  • Pages (tab=project:servicedesk:pages): Edit support portal pages (HELP_001, ticket submission forms, knowledge base article layouts).
  • Configurations Link-Out (tab=project:servicedesk:settings): Direct link-out to Service Desk configuration settings (Resolve ➔ Settings).

📄 4. Papers Surface (Document Clients)

  • Brand Overrides (tab=project:papers:brand): Document portal logo and theme overrides.
  • Menu & Header/Footer (tab=project:papers:menu): Document portal category menu and download center links.
  • Pages (tab=project:papers:pages): Edit document portal pages (PAPR_001).
  • Configurations Link-Out (tab=project:papers:settings): Direct link-out to Papers project settings (Papers ➔ Settings).